Next Big Thing in IT Support Career – Get Google IT Support Professional Certificate

Coursera’s Professional Certificate program is a series of online courses that help you become job-ready. Professional Certificates prepare you to launch a career in a specific field like IT support, while others help you to pass an industry certification exam.

To begin with, you can enroll in the program or choose a single course you’d like to start with. When you subscribe to a course that is part of a Professional Certificate program, you’re automatically enrolled in the full program. It’s okay to complete just one course or you can pause your learning or end your subscription at any time. In this post, we are going to take look at Google IT Support Professional Certificate Program.

This is going to be a five-course certificate, developed by Google, includes an innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities

Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google.

By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments.

To get started, click the course that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate.

TAKE ACTION AND START ENROLLING TODAY! you can also audit it to view the course materials for free.

There are 5 Courses in this Professional Certificate as explained below

#1.Technical Support Fundamentals

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one.

This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

By the end of this course, you’ll be able to:

• Understand how the binary system works.
• Assemble a computer from scratch.
• Choose and install an operating system on a computer.
• Understand what the Internet is, how it works, and the impact it has in the modern world.
• Learn how applications are created and how they work under the hood of a computer.
• Utilize common problem-solving methodologies and soft skills in an Information Technology setting.

#2.The Bits and Bytes of Computer Networking

This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting. We’ll wrap up by covering how this information might show up in a job interview and giving you a few tips for troubleshooting on the spot.

By the end of this course, you’ll be able to:

• Describe computer networks in terms of a five-layer model.
• Understand all of the standard protocols involved with TCP/IP communications.
• Grasp powerful network troubleshooting tools and techniques.
• Learn network services like DNS and DHCP that help make computer networks run.
• Understand cloud computing, everything as a service, and cloud storage.

#3.Operating Systems and You: Becoming a Power User

In this course — through a combination of video lectures, demonstrations, and hands-on practice — you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. We’ll wrap up with an example of how you might see this content show up in an interview setting.

By the end of this course you’ll be able to:

• Navigate the Windows and Linux filesystems using a graphical user interface and command-line interpreter.
• Set up users, groups, and permissions for account access.
• Install, configure, and remove software on the Windows and Linux operating systems.
• Configure disk partitions and filesystems.
• Understand how the system processes work and how to manage them.
• Work with system logs and remote connection tools.
• Utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role.

#4.System Administration and IT Infrastructure Services

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computer systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive into the cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You’ll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.

By the end of this course you’ll be able to:

• Utilize best practices for choosing hardware, vendors, and services for your organization.
• Understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers.
• Understand how to make the most of the cloud for your organization.
• Manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP.
• Choose and manage the tools that your organization will use.
• Backup your organization’s data and know-how to recover your IT infrastructure in the case of a disaster.
• Utilize systems administration knowledge to plan and improve processes for IT environments.

#5.IT Security: Defense against the digital dark arts

This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up. We’ll give you some background of encryption algorithms and how they’re used to safeguard data. Then, we’ll dive into the three As of information security: authentication, authorization, and accounting. We’ll also cover network security solutions, ranging from firewalls to Wifi encryption options. Finally, we’ll go through a case study, where we examine the security model of Chrome OS. The course is rounded out by putting all these elements together into a multi-layered, in-depth security architecture, followed by recommendations on how to integrate a culture of security into your organization or team.

At the end of this course, you’ll understand:

• How various encryption algorithms and techniques work as well as their benefits and limitations.
• Various authentication systems and types.
• The difference between authentication and authorization.
• How to evaluate potential risks and recommend ways to reduce risk.
• Best practices for securing a network.
• How to help others to grasp security concepts and protect themselves.

To get started, click the course that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Certificate, you’re automatically subscribed to the full Certificate.

TAKE ACTION AND START ENROLLING TODAY! You can also audit it to view the course materials for free.

#Useful Resources

• TOP 9 Business Specializations
• Most Popular courses of 2019
• Google Cloud Courses Collection
• ULTIMATE GUIDE to Coursera Specializations That Will Make Your Career Better (Over 100+ Specializations covered)
• Ultimate Guide to Data Science Courses (Over 65+ courses covered)