How to Build a Chatbot That Can Handle Your Social Media Customer Service
In an era where digital convenience and personalized experiences are not just appreciated but expected, customer service has taken a leap from traditional email and...
The Importance Of Safeguarding Your Brand Through Online Chat
Having an online presence is essential to protect and promote your brand. In today’s digital world, one of the most effective ways to do this...
Create AI Chatbot using Microsoft Bot Framework (Part 2)
In the last post, we have built a Q&A service using Microsoft QnA Maker & have published it. In this post, we will look at...
Create AI Chatbot using Microsoft Bot Framework
Gartner Summits projects that more than 85% of customer interactions will be managed without a human by 2020. Chatbots are expected to be the number...